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Jewellery store software: serial inventory, repairs and AML compliance

Track every piece by serial number, manage repairs and consignment, stay compliant.

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The challenges of running a Jewellers & watchmakers business

In a jewellery shop every piece has a value and often a history: a serial number, a certified stone, a warranty, maybe a consignment or an anti-money-laundering record if you buy gold. A generic retail system can't handle serial, valued inventory or repairs moving in and out of the workshop. We build software that tracks the individual piece from the display case to sale, repair or return, integrating the tools you already use.

Inventory is tracked by quantity, not serial: you can't be sure which specific watch or ring you sold, took on consignment, or sent to the workshop.

Repairs live on a separate log: a customer calls about their watch and you hunt through paper and WhatsApp to find its status.

Consignment with suppliers is reconciled by hand, risking paying for returned pieces or losing count of what sold.

Gold-buying anti-money-laundering records and stock-value data for insurance sit outside the system, rebuilt when needed.

What we build

Serial and valued inventory

Each piece carries a serial number, attributes, certificates, cost and price. You track the single item from display to sale or return, with stock value always current for insurance.

Repairs and workshop management

Open a job with status, quote, external supplier and timing. The customer knows where their watch is and you keep a service history on every piece.

Consignment and suppliers

Keep owned pieces separate from consignment, with returns and automatic reconciliation: you pay only for what sold and never lose track of items to return.

AML, insurance and loyalty

Recording of gold-buying transactions with the required data, reports on stock value for insurance, and loyalty tied to customer history for anniversaries and major purchases.

Custom or off-the-shelf?

For a small over-the-counter jeweller a ready-made trade package can be enough. Custom pays off when inventory is serial and valued, you do repairs with an external workshop, run consignment, or have gold-buying AML obligations: there a generic package leaves you with parallel logs and manual reconciliation. We usually keep fiscal flows on certified tools and build serial traceability, repairs and compliance to measure.

How much it costs

A solution with consignment, AML records, insurance reports and loyalty usually lands between €30,000 and €55,000. To start smaller, a first custom module (serial inventory with repair management) falls within the Gestionale Light package: €5,000–€12,000 and go-live in 8–10 weeks. We set the price after a free analysis of your volumes, gold-buying and workshop, so you know what you are paying for and why.

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Other sectors

Real estate agencies

Restaurants & hospitality

Car dealerships

Warehousing & logistics

Gyms & fitness centers

Hotels & accommodation

Accountants & tax advisors

Auto repair shops

Nutritionists & dietitians

Shops & retail

Beauty & spa centres

Clothing shops

B&Bs & holiday homes

Medical practices & clinics

Law firms

Pharmacies

Tobacconists

Hair & barber salons

Dental practices

Farm stays (agriturismi)

Bars & cafés

Bookshops

Construction

Manufacturing

Transport & logistics carriers

Frequently asked questions

It depends on the scope. The Gestionale Light package covers a first module (serial inventory with repair management) between €5,000 and €12,000, with go-live in 8–10 weeks; a solution with consignment, AML records, insurance reports and loyalty usually runs €30,000 to €55,000. We always start with a free analysis of your volumes, gold-buying and workshop to give you a real quote, not a price list.

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